Worst Service Ever Had

Dear FNB,<br> <br> I have never in my life received worse service from a company in my life. It has taken 15 days to deliver my Private Banking Card to me. CCD couriers have ****ed it up so badly that the card was still in Johnnesburg until yesterday, but I live in Cape Town. When they finally got a driver to come to my house I had to give him ****ing directions and he was more then an hour late, scruffy, driving a clunky loud about to break car, he looked like he was hung over and was rude. Then courier Albie had no device because it was faulty and did not have it repaired or replaced before coming to me. Is this the service you deliver to private clients? I'm in 2 minds about leaving FNB altogether and finding a new bank who treats me with respect. I'm horrified and shocked that there is no service delivery inspections or systems in place to ensure the quality of service. FNB & CCD the worste decision FNB ever made.