JM
Janine M
1 reviews | Active since Feb 2021
08 Mar 2021, 09:40
WORST SERVICE EVER FROM FNB HOME LOANS
I CAN'T EVEN GIVE YOU A RATING FNB HOME LOANS. I HAVE EMAILED TILL THE ***S COME HOME, I HAVE TRIED CALLING - YOU ARE THE VERY WORST SERVICE I HAVE EVER EXPERIENCED. I HAVE REQUESTED IN WRITING SOME ANSWERS. I AM GOING TO POST YOUR SHOCKING SERVICE EVERY DAY TILL YOU RESOLVE THIS MATTER. AND I AM GOING TO BE LOOKING AT OTHER BANKS WHO WILL TAKE OVER MY HOME LOAN AT NO COST AND MOVE MY PORTFOLIO - SICK TO DEATH OF YOUR VERY SHABBY SERVICE. SHAME ON YOU. I AM TRYING TO INCREASE MY MONTHLY DEBIT ORDER - I AM TRYING TO PAY OFF MY BOND IN RECORD TIME - I NEED INFORMATION AND YOU WON'T SUPPLY.
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Replies (1)JM
Janine M's updateReviewer Update
08 Mar 2021, 10:18NOT GOOD ENOUGH FNB Homeloans - I am your customer and all you do is give me reference numbers - NO ONE CALLS ME NO FEEDBACK NO ONE TAKING RESPONSIBILITY AGAIN. SOMEONE NEEDS TO CALL ME AND TAKE THIS SERIOUSLY AS I HAVE QUOTES FROM NEDBANK AND STANDARD BANK TO MOVE MY HOME LOAN AND MY ENTIRE BANKING ACROSS - IF YOU DO NOT CALL IN 24 HOURS I AM MOVING MY PORTFOLIO WITH MY NEW JOB WHICH HAS A HUGE SALARY. SO STUFF YOU AND YOUR AUTOMATED REPLIES WHERE NO ONE TAKE RESPONSIBILITY!!!! ENOUGH! THE SERVICE IN SOUTH AFRICA IS APPALLING AND YOU ARE ON THE LIST OF THE MOST APPALLING OF ALL.
JM
Janine M's update08 Mar 2021, 10:18
Reviewer Update
NOT GOOD ENOUGH FNB Homeloans - I am your customer and all you do is give me reference numbers - NO ONE CALLS ME NO FEEDBACK NO ONE TAKING RESPONSIBILITY AGAIN. SOMEONE NEEDS TO CALL ME AND TAKE THIS SERIOUSLY AS I HAVE QUOTES FROM NEDBANK AND STANDARD BANK TO MOVE MY HOME LOAN AND MY ENTIRE BANKING ACROSS - IF YOU DO NOT CALL IN 24 HOURS I AM MOVING MY PORTFOLIO WITH MY NEW JOB WHICH HAS A HUGE SALARY. SO STUFF YOU AND YOUR AUTOMATED REPLIES WHERE NO ONE TAKE RESPONSIBILITY!!!! ENOUGH! THE SERVICE IN SOUTH AFRICA IS APPALLING AND YOU ARE ON THE LIST OF THE MOST APPALLING OF ALL.