1 reviews | Active since Apr 2017

21 Apr 2017, 15:09

Worst service ever from FNB Connect!!!!

<p>I bought a cellphone through FNB Connect in January 2017 and I`ve had endless problems with incoming calls, cant sms, cant Facetime, cant WhatsApp and never have reception. Service stinks, no one listens to me. I have called over 40 times andask for managment. I am now sick and tired of this. If they cant resolve my issue then they need to fetch the phone and I will move to a different provider. And funny enough my husband is having the same problem as he is with FNB too. Doesnt that tell you that FNB is useless!!!!</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Apr 2017, 15:22
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply21 Apr 2017, 15:25
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)