TC
Thandokazi C

1 reviews | Active since Mar 2017

30 Mar 2017, 17:22

Worst Service ever from FNB.

<p>I am dissapointed by fnb I opened business account on the 8th of March 2017 in Park Central, I was told it will take 3 to 4 days , I waited for a week, and I forced them to call and ask what caused the delay only then they knew that they did not write their own branch but a different one, they ordered another card online for me which was only delivered today the 30th of March 2017 with a petrol card thag I never asked for , money was deposited to my account and I was now told that they are unable to activate the card what a sucking service! And now for the 3rd time they ordered another card for me of which I still have to wait another 4 days its disgusting .....I think I will nolonger continue with FNB bank anymore and I will close my personal accounts too.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Mar 2017, 08:11
Official

Good day Ms. Tido121

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***