Worst service ever from FNB

<p>I currently have a proble on my FNB account where there are debit orders going off on my account and i don't know who they are from so i can cancel the debit irders. I brought this under FNB attention that i am being penalised for debit orders being returned unpaid from places i don't know. I spoke to consultants and they mearly told me that i must just reverse the debit orders everytime that these people debit my account. I then told the consultants that that isn't my main concern and that the penalties that i have to pay for this was my concern. In return i was told that they won't be able to help me then to cancel this debit orders as i have to cancel it with who ever the people are that is debiting my account. How can i cancel something that i don't know who they are and secondly my penalties is sitting on like R2900 already and i think it is unfair that i have to pay these penalties after i asked FNB to help me with this problem since day one when i saw this !!! This is very poor service on FNB side no helping me and just keeps on chargeing me penalties every month, I don't know what to do anymore, but i know one thing and that is i will not pay these penalties as FNB was told about this and they just ignorded me when i asked for help !!!!</p>