JW
John W
1 reviews | Active since Jan 2019
31 Jan 2019, 17:21
Worst Service ever from any Bank received in South Africa
I have had no reply from 16 emails sent to different departments in 7 days. This is by far the worst service ever received from any company. Thank you for nothing after being loyal to you for about 25 years.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
01 Feb 2019, 09:25Good day John Wasserfall,
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply01 Feb 2019, 09:25
Official
Good day John Wasserfall,
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
