JW
John W

1 reviews | Active since Jan 2019

31 Jan 2019, 17:21

Worst Service ever from any Bank received in South Africa

I have had no reply from 16 emails sent to different departments in 7 days. This is by far the worst service ever received from any company. Thank you for nothing after being loyal to you for about 25 years.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Feb 2019, 09:25
Official
Good day John Wasserfall,
  
 We are sorry that your experience prompted you to contact us with a complaint. 
  
 We apologize for the inconvenience and frustration this has caused you.
  
 Please refer to the e-mail sent to you to enable us to investigate this matter.
 
 Regards, 
 
 Hello Peter Complaints Team 
 
 *** (option one)