Worst service ever FNB credit card , Mariska was to get a team leader Sumaiya to contact me

After spending yet another 60min on the call with FNB today still no update. Shaun Eland was off today which both Bronwyn and Bongi knew about but still did nothing. Mariska Beukes called me this morning and told me that she would sort it out with he credit card department which apparently no one can get a hold off and everything would ve sorted out today.a team leader Sumaiya was to get back to me but I received no feedback.i then called again and spoke to Matapelo who still couldn't help but passed me onto Oscar, i then wanted to speak to someone senior who Oscar assured me that Jay Sudaman would be in contact with me by 9am tomorrow morning. Seems like FNB still doesn't keep to their word, no integrity at all.if Jay Sudaman tells me that he is also going to escalate the matter I am cancelling my FNB credit card because of useless service and they are unable to meet their own commitment of a 3-5 business day turn around

FNB credit card sucks, dnt get one they would escalate the application for years