Worst service ever FNB credit card

I app**** for a credit card increase limit on the 15th August.up until today i have received no feedback on my application.i signed an subcontract and additional documents were requested which no one told me about until I called FNB.i did a further follow up call today after sending through my documention last Wednesday, which the guy told me would take 3-5 days to finalize my application and have the money in my account.i spoke to Bingo Dube this morning who escalated my query and inspire to Browyn Lewis this afternoon who priorotized my query.browyn told me I would only get feedback in 24 -48.no one seems to know procedures in FNB and passing fictious information to me.i am to speak to Shaun Eland tomorrow morning who would probably not contact me at *** service received at the FNB credit card division is pathetic and I am not impressed.i at the point where I would like to move my business elsewhere. When the other banks contact you for credit cards I would suggest u go with them.as FNB takes a month for a 30 000 limit increase to possibly approve.if u get any feedback from the extremely busy limit increase division