worst service ever!!!

Such terrible service you give to your customers especially call center service, one has to wait for an hour to get through to an agent if they're are lucky enough. Today I spent 3hours at the Durban branch and decided to leave as I didn't get the help I need, 3full hours waiting for the temporarily loan department to answer their phones. Most annoying part when you finally get to the call center they just give out wrong information and the staff at the branch has limited access to the system

I am highly disappointed by FNB,the services given to your customers