Worst service ever

Firstly i sent an e mail to three addresses two of which appear on my statement. Firstly to *** then *** then to care@fnb and lastly to *** All came back with auto responses. Basically dont e mail us cause these e mail addresses dont work. Call us instead and spend more money with fnb. Use your app. Its useless takes 30 min to get a response. Go to the branch, yes sure . Stand in line for 2 hours in a covid infested high spot region. I am very annoyed but keeping my composure as not to be vulgar. FNB sucks. Please call me so i can close my account and go to else were. You have no idea or concept of customer retention or service. I am gobsmacked