WORST SERVICE Ever!!!!!!!

The worst experience since I've ever started banking in my whole life. It's 12h37 and I've been here since 11h26 at Silverton branch everyone before and after me came and left and I'm still not assisted.. A consulted came while the Manager was in the process of trying to help me and Saud they'll get back to me. Guess, whose still waiting to be assisted, I am told they forget I mean then why not give me another ticket or a available consultant then.. I thought the fact that they couldn't help me online was bad and recommended that I go to the branch.. Now that I'm here, now this is the worst experience and the branch is not even full or busy that much but here I am waiting. Worst regret is switching my salary to FNB a month ago from the the Cqpitec bank. Wow!!!!!!!