CJ
Ciska J
1 reviews | Active since Nov 2013
07 Apr 2016, 13:38
WORST SERVICE EVER!!!
I am an FNB client. I have a personal cheque, saving and business account with FNB. Our business has had some though times the last three months. But now today FNB has magically WITHOUT any notification closed my cheque and savings account. THEY JUST DISAPEARED!!! Apparently FNB is only a partner when times are good. NO EXPLAINATION!!! NO NOTIFICATION!!! And best of all no one in the call centre can help me because the accounts don't exist!!! And magically anyone else is not available. HOW THE HELL DOES FNB DO BUSINESS!!! *****!!!
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
07 Apr 2016, 14:28Hello ciskad,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 901489.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 901489.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Apr 2016, 14:28
Official
Hello ciskad,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 901489.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 901489.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
