MM
MayJune M

1 reviews | Active since Mar 2019

04 Apr 2019, 10:39

WORST SERVICE EVER

After several attempt to try and contact FNB and in specific " Shenayleigh or IMarshall" I have had basically no response what so ever. their emails have no direct contact number and when you do call the call centre you wait a whole 15minutes before you actually get answered and when you do eventually get answered, they cut you off. So its perfectly alright to do an unauthorised debit and when the client questions it, than everybody goes into hiding. my greatest regret ever joining FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Apr 2019, 12:07
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF.

Regards, Hello Peter Complaints Team 

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