1 reviews | Active since Feb 2012
Worst Service Ever
I still await feedback on my new Business account, which has been frozen for almost 2 months now!!! I have escalated this and it seems that FNB does not care about small business clients.
I am unable to continue with my business as I do not have an active business account! I am missing out on business opportunities, simply because FNB does not know its head from its tail!!!
It has been weeks, and the most frustrating thing is that my account remains frozen, and yet FNB continues to take monthly account fee?
How it is that I am not receiving feedback, my account remains frozen and yet you still take money from my account????
I am seriously sick of this now!!! Worst Service Ever!!!
Good Day Precious
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Precious
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***