AT
Anja T

1 reviews | Active since Feb 2014

06 Jan 2016, 14:51

worst service ever

Ref nr 833 439<br> <br> Month ago I paid something online and the wrong amount went through. II reported it immediately, month ago I also reported them on hallo Peter. Now more than a month still no refund. This is a terrible bank, would rather go to a different bank than someone who *****s

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jan 2016, 15:58
Official
Hello anjatruter,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)