DR
Deta R

1 reviews | Active since Mar 2009

07 Aug 2018, 12:46

Worst service ever

Business card renewals HAVE to be sent free with Takealot.com courier services. been waiting a week. The excuse, the incorrect address details were captured. IMPOSSIBLE. FNB has had my FICA documents on file for the last 4 years. Your driver was just too lazy to drive out to me. you push prices up, but service levels have to come down as well! What has happened to this bank in the last 24 months.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Aug 2018, 13:29
Official

Good Day Deta ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***