1 reviews | Active since Nov 2017
Worst service ever
Worst service ever by a teller lady called Rachel Rude and impatient, firstly she refused for me to bank my money inside the bank, forcing me to stand on a long queue outside after telling I'm comfortable with the bank charges, rather that than me standing that queue. Secondly she throws me with bank slips to sign but she doesn't say that I should sign, none the less both slips.
So please FNB take your staff for training or get people who will give us as customers professional service, that's all we need good professional service.
Disappointed
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
