AK
Allan K

1 reviews | Active since Jan 2018

18 Jan 2018, 15:09

Worst Service Ever

Deeply disappointed in FNB, clearly your customers don't matter, thus the bad service. I hope you loose all your customers and close down, no customer must be subjected to the non - service I got this week.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jan 2018, 15:50
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)