1 reviews | Active since Feb 2013
Worst Service Ever!!
Ebucks Order number ********** 6 I ordered on 15 Nov 2017, I got a confirmation email for delivery on 20 Nov 2017. No call no nothing. I called that Monday of the 20th and was told my item is with the courier. 21st I called and no movement and it is still with courier. this happened a further 3 days and on Friday the 24th I was only told then that item is no longer in stock. So I was **** to when told that my Item is with the courier. I was then told that an item in stock will be used as a replacement and will 100% be delivered on Monday 27th Nov, but GUESS WHAT! NOTHING!!! I AM CALLING AGAIN ON TUESDAY 27TH NOV AND STILL NOTHING!
Lies and more lies and not even a courtesy call to keep me updated. I am the one who has to call every and every single day!!!
Worst Service Ever!!
I WILL NEVER BUY FROM THIS ONLINE STORE EVER AGAIN.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)