1 reviews | Active since Jul 2010
Worst service ever
I opened a bank account for my 2 kids a month ago. I still don't have the card. When you go to the Tygervalley branch here you get the worst service ever. They can't help me cause the couriers need to deliver the card. When I spend 30min on the phone they can't help me either and the courier phone numbers they give me does not exist. So how the hell do I get the cards??? Tygervalley has the worst service and branch. Is there anyone who can help??
Good day Zelda,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
I have tried contacting you on *** but to no avail.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Zelda,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
I have tried contacting you on *** but to no avail.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)