AK
Anja K

1 reviews | Active since Jan 2019

06 May 2020, 09:05

Worst service ever 21

I used to have a fnb account anout a year ago , so i closed that one and decided to open a NEW account with them about 3 weeks ago . My card was delivered 3 days ago , when i got my card i tried registering for online banking aswell as active the card so that i can use it . Every time i try to do that it said my card or pin number is incorrect i phoned in 3 times as well as lodged a complaint on the fnb site, i even went to the atm . The atm said there arw no profiles to be activated. I am still waiting for this to be sorted ... i am paying for this account and therefor i expect it to work ... this is the worst service i have ever had . I work long hours plus weekends i can not do this at the bank , therefor i did it online as the paper that i got with my card stated I CAN do . If this does not get sorted within this week i will be forced to blow this up on social media and cancel this account and move to another bank . Because FNB obviously doesn't care about losing clients or taking care of their needs

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