Worst service ever

<p>I have just walked out of FNB greatly greatly disappointed at the service that I have just received. I waited in line for more than 45 minutes, just when the consultant called my ticket he told me that he does not understand what product I wanted and what I wanted would take more than 2 hours and I should go to another consultant or come back tomorrow, again went to rejoin the line again only for that consultant to tell me that it's going to take time, can't I come back tomorrow. Greatly disappointed </p>