1 reviews | Active since Jun 2017
Worst Service Ever
<p>Unhelpfull call centre agents - I have been trying to get hold of the Branch Manager of FNB Oribi Plaza in Port Shepstone - You are given a number for the branch - instead you get to a call centre that doesnt answer and when you do get to someone they cant assist you - Wont listen to your enquiry - keeps on transferring you and when I threatend to close my account - Responce - You more than welcome to come in and close your account - DOES FNB only see to the high and mighty??????? WORST BANK EVER </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)