tP
thabang P

1 reviews | Active since May 2017

03 May 2017, 14:12

Worst Service Ever

<p>I got an Email from a lady by the name of Mondi Nkosi from FNB telling me that my accounts are put on hold, and the only explanation i got is they recieved a complaint and as a result i will have to open accounts with other banks.</p> <p>they dont care about their clients and they divulge any information and or update u as to wat is happening.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 May 2017, 16:06
Official

Good day Mr. tgphala

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***