LP
Lionel P

1 reviews | Active since Feb 2017

03 Apr 2017, 16:07

Worst Service Ever

<p>What the hell do we bank with FNB for if there telephonic calls cant even be answered and urgent queries need to be made!!</p> <p>Worst Service ever recieved I was on hold for over HALF AN HOUR!</p> <p>Yet we pay set banking fees and all the other **** that comes with it just to get this type of service !!!!!!!</p> <p>I wonder why cant they have enough employees to handle our queries yet taking our money is done faster then anything else!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Apr 2017, 09:26
Official

Good day Mr. lionel01

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***