1 reviews | Active since Mar 2015
Worst service ever!!
<p>I have been trying to apply for a credit card over the past few months now, being a medical doctor , one would expect a really efficient service and rather professional treatment ,and I've actually taken time off to visit a branch to apply for a credit card </p> <p>I was initially approved for private banking due to my profession , then a week later I was bounced down to platinum banking , I was given a limit of 190 000 , then , to 90 000, then to 50 000, and due to the delayed response from fnb and unprofessionalism attitude from the call center , I reached a point that was beyond frustration , and will now resort to my other bank standard bank , which I am a private banking customer </p> <p>thanks fnb for nothing!!! Most useless bank ever </p>
Good day Dr. Zunaid Ajam
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Dr. Zunaid Ajam
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
