ZB
Zandi B

1 reviews | Active since Sept 2016

12 Sept 2016, 16:11

Worst service ever

<p>I'm at an FNB, Khayelitsha shopping centre. Worst service ever! I have been here for hours and no assistance. I have just moved to FNB last month and now I am thinking of leaving it.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Sept 2016, 08:40
Official

Good Day

Thank you for taking my call earlier, kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint ***.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)