1 reviews | Active since Nov 2013
Worst service ever
<p>I have now had it with fnb I have only received terrible service from them and am ready to change my bank I have numerous accounts with fnb and should be recieving good service </p> <p>not only do they freeze my account without sending any information I call them the operator informs me that I need to take proof of address in to a branch I asked him how I was supposed to know that this was to happen as no one informed me he says he doesn't know either </p> <p>I am waiting for fnb to sort out my business banking as they have sent me incorrect cards till today no one has gotten back to me </p> <p>if this is customer service then I don't know I would like to change to a better bank </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 999024
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 999024
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
