yY
ysadan Y

1 reviews | Active since Aug 2016

18 Aug 2016, 09:19

Worst Service Ever

<p>My Name is Yaaseen I have been on the line with FNB for more than 30 mins transferring me to different departments and all I wanted to do was to apply for a FNB PACS( Payment and Collection Services) Account and nobody knows what i am speaking about is there anybody that can assist me with this information as to me it seems that FNB Employees are not so clued up on this new accounts. email: **********

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Aug 2016, 10:02
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 993720.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)

yY
ysadan Y's update18 Aug 2016, 11:52
Reviewer Update

Thank you