1 reviews | Active since Dec 2020
Worst service ever
They closed my business account because it was in arrears for two months, I was advised by a consultant to make a deposit at the ATM so we can reopen the account, so with the help of a consultant we made a deposit then I was told to come back on Monday. I went back on Monday just after 9am and the night mare started, I spoke to the branch manager to get the matter resolved urgently as I was waiting for a payment, he called their legal department and they said they will send a settlement letter after 1pm so there was no was I could be assisted. John called Girley who is a business manager and she also said the was nothing they could do surely for the reason of the closure of my account is because it was in arrears for three months, I tried to argue that showing John my last transactions which took place in may and they both said there nothing they can do even when I show him the proof of deposit at the ATM. I left the branch after three very frustrated.
