TG
Thamosn G
1 reviews | Active since Sept 2019
13 Sept 2019, 13:08
Worst service
My account was hacked goods waas purchased with my card which i wasa not aware of i did report the event and i was advise i need to do my own investigation
The perpetrators tried several times to access my account and the bank did not alert me on any ********** activities , im very disappointed in the service i am receiving from the bank because i am now being threatened with legal action if my account is not settled
I was not assisted in any way no one contacted me from the bank after reporting the issue , poor customer service
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
13 Sept 2019, 13:23Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply13 Sept 2019, 13:23
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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