Worst service delivery

I'm so tired of insurance companies just taking our money but refusing to deliver in the event of a claim.

They deduct my hard-earned money monthly on time without skipping a beat, now that I need to claim they reject the claim telling me it's overtime deterioration and a lack of ventilation that's causing the problem. My small window is open throughout winter unless the stray cats start making a noise at night and I have air vents so how they blame it on a lack of ventilation, I would like to know.

This is not the first time I have a problem with them. I had an oven with a thermal Fan, The door glass broke, I placed a claim which they approved but brought an entry-level oven which I only realized after it was installed when querying it with them, I was told my oven did not have a fan in sending me pictures of some other ovens. They took my oven with them so I had no proof of the oven they removed.

I thought moving all my insurance to my bank would be a wise choice but clearly, it's not. I won't recommend Fnb Insurance to anyone and is in the process of scouting for new insurance.