ES
Elizabeth S
1 reviews | Active since Mar 2012
23 Feb 2021, 07:36
Worst Service Delivery
Had an unfortunate event that I had to claim from the funeral cover that I had with FNB since around 1999 and to my disgust, payout was only done on the day of the funeral(Thank God I had a 2nd policy that paid out on time for funeral to proceed as planned) and communication was non existent and lo and behold premium was not adjusted for the month of February even though they are in possession of all paperwork to make amendments
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Elizabeth S's updateReviewer Update
27 Feb 2021, 10:47Even though I have received a call from the department concerned, still no one from the underwriters has made contact... Waiting patiently which will eventually run out
ES
Elizabeth S's update27 Feb 2021, 10:47
Reviewer Update
Even though I have received a call from the department concerned, still no one from the underwriters has made contact... Waiting patiently which will eventually run out