1 reviews | Active since Sept 2018
Worst service by FNB
Switched banks to FNB. The switch was easy. However, the service is the worst ever. Till today i can't access my internet banking. When i try to register, its either the OTP is sent to a number that i don't even know (how safe is that) or i don't receive it at all. Customer services at the bank or at the call center can't seem to help. All i hear is Sir, we will escalate the matter. It has been almost 2 months and i guess the matter is still being escalated. Can a compitent bank save me please!
Good Day Khululeka Msimanga ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Khululeka Msimanga ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***