BM
Bongiwe M

1 reviews | Active since Dec 2014

04 Jun 2018, 12:22

Worst service at parktown FNB

I waited to 45 minutes at FNB parktown yo reverse a debit order and I was not assisted, I was told they are busy because its month end and this is their peak time. How does their peak time have to do with me? I go there to require service and i have to be assisted whether peak time or not, the worst service ever.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jun 2018, 12:51
Official

Good Day Bongiwe,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the branch to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***