NL
Naomi L

1 reviews | Active since Mar 2018

08 Mar 2018, 18:13

Worst service and rude manager

Fnb in Midrand Carlswald branch has the worst service ever, I went to the manager and complain about it. He said that is their service and they are not going to change it. Very chocking and disappointing.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Mar 2018, 08:17
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Point of Presence for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)