Worst service and no help at all

Item: FNB (First National Bank)
Rating: 2
Author: Werner P

On the 3rd of October 2015 I withdrew R1000 from my account at a Nedbank ATM (No FNB ATM in the centre). The first time I tried to withdraw, the ATM did not dispense the cash and instead gave me a slip stating \Transaction was cancelled". So I tried again to withdraw the money"

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

11 Dec 2015, 15:26

Hello Soulgrind,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 831822.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply11 Dec 2015, 15:26

Official