WORST SERVICE AND MOST CONFUSION CAUSED

I opened a FNBy account for my daughter. FNB contacted me to finalise the details and information. I provided FNB with all MY details and my daughters details. Till today they cannot get it right. They opened a FNBy account for myself and have my mothers details?????? How? They cannot fix the problem. They informed me that they need to redo everything as the card is for my mother.

I have spoken to so many people at FNB and the courier and to date so solution