1 reviews | Active since Jun 2013
WORST SERVICE AND *********** STUFF
From the 24 OCt 2018 been trying to link ewallet to my banking app but till to do date I haven't received any assistance. today 10-12-2018 I called Fnb and spend 48min22 sec, still with no assistance, I spoke to Monica from digital banking for about 35 min, and still no assistance, even worse she transferred me to EWALLET department and I spoke to Rufiwa,who also didnt assistant me but transferred me back to digital banking and I spoke to Christina(as well didnt help) who "logged a call" and advised someone will [hone me back, I've trying to get this sorted since oct and still not getting any help, went to the Southgate branch on wednesday (5-10-18), they were offline.
I have received the most horandous service ever from FNB
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
