Worst service, again🚮

Noticed *****ulent activity on my account after receiving a message of money that went out of my account. Been calling for the past 2 days now and so decided to go to the nearest branch only to be handed a phone to call the same number that kept me on hold for over 2 hour's on my attempts for assistance. If it wasn't for the FNB connect I surely would close the account. I would give a zero if there was that option