LS
Lebogang S
1 reviews | Active since Nov 2019
04 Nov 2019, 17:05
Worst service...
Worst service ever, even the branches are useless unauthorized debit goes of my account this happened twice even after I blocked my card and a ***** case was opened when following up you hold till you hang up... the FNB app just says we have a system issue... went to the branch the consultant blocked my app and have to wait for my card to be delivered... FNB doesn't care about their clients I'm totally dissatisfied and changing banks... I cant stand this
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
05 Nov 2019, 08:36Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints
***
***
FNB (First National Bank)'s reply05 Nov 2019, 08:36
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints
***
***