1 reviews | Active since Jul 2009
Worst Service
FNB is by far the worst bank I have ever had to deal with in my entire existence. I reversed so many debit orders in March 2023, only a quarter of my money was reversed in May 2023, there were still pending debit orders to be reversed back into my account and since June I have been doing a follow-up on the rest of the money that has to be reversed back into my account. Now I am being told that all my money was reimbursed whereas there were still pending debit order reversal. I need FNB to calculate all the debit orders that went off last year and all the debit orders I reversed and check if it corresponds with the total money that they said they reimbursed.
I need this matter sorted today before close of business! The debit order that was reversed was from Standard Bank Funeral Insurance. I need all my money reimbursed back into my account before end of this day. I am tired of FNB! Can someone do their job! Please refrain from calling me until you sort out this matter! I am tired of speaking to your consultants. I need someone to do their job! I want all my money back today! Please prioritize this matter! I am enough! I am tired of going back and forth with FNB, next time I need to escalate this matter to the *****s department and the ombudsman because clearly someone is messing with my account.
DO NOT CALL ME UNLESS YOU HAVE SORTED THIS MATTER OUT! THE ONLY TIME YOU CAN CALL IS ONCE ALL MY MONEY IS BACK INTO MY ACCOUNT.
I REPEAT DO NOT CALL ME UNLESS MY MONEY IS BACK INTO MY ACCOUNT, IF YOU ARE GOING TO CALL ME TO JUST TALK ABOUT TRYING TO RESOLVE THIS MATTER I WILL NOT CONTINUE WITH THE CALL.
CALL ME ONCE MY MONEY IS BACK INTO MY ACCOUNT.
