RS
Ruaan S
1 reviews | Active since May 2018
13 Feb 2019, 14:44
WORST SERVICE.
FNB HOUSING AGENTS ARE ***********...IM ON HOLD FOR THE LAST 30 MIN AS I AM TYPING THIS LETTER... MY INSURANCE PREMIUM INCREASES FROM BY R1400 AND THE CONSULTANT CAN NOT EXPLAIN WHY...SHE DOES SAY HOWEVER "IT MIGHT BE A MISTAKE OR IT MIGHT BE CORRECT AS WE GET INSTRUCTIONS FROM OUTSURANCE".... SHE HAS TO WAIT FOR BACK OFFICE TO INVESTIGATE AND IT MIGHT TAKE 5 TO 6 WORKING DAYS SHE SAYS FNB ARE YOUR AGENTS NOT THERE TO RESOLVE QUERIES I ASK???
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FNB (First National Bank)'s replyOfficial
13 Feb 2019, 15:23Good Day Ruaan Sauls Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply13 Feb 2019, 15:23
Official
Good Day Ruaan Sauls Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***