JM
Jacques M

1 reviews | Active since Oct 2018

29 Oct 2018, 09:50

Worst service

FNB is the worst bank to deal with. 15 days and no card. First it was lost and now 5 diffrent departments cannot find it. 2 hours of phone calls and 0 results. If i knew this i would of never switched over all they do is make promises but dont deliver. Easy Switch is their moto... That is a lie and a joke... If they cannot deliver 1 card in two weeks I fear what service i will get in the future.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Oct 2018, 10:14
Official

Good Day Jacques

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***