Worst service
I recently moved from ABSA to FNB. I am starting to regret my decision. I have received NO confirmation that my debit orders have been moved, I app**** for a credit card to close my ABSA credit card, FNB does not even respond. I receive my salary on the 25th of the month, FNB deducted bank charges and said I have to pay or it will grow interest. Worst service!
Good day Riaan,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant departments for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Riaan,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant departments for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)