RL
Richard L

1 reviews | Active since Jan 2010

05 Jul 2017, 12:39

Worst Service

<p>I was just trying to get a statement from FNB. The stuff dont want to give you a statement, and they send you to an ATM outside which doesnt print, and they send you online which gives on fixed statements. All i needed was a statement with specified dates, and it took me 6 hours going from branch to branch to just get a statement....I think i can close the account. wont hurt them anyway</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jul 2017, 15:17
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Formal complaints has been logged on your behalf and referred to the relevant departments who will provide you with feedback.

Clearwater Mall complaint reference ***.

Featherbrooke Village complaint reference ***

Craddlestone Mall complaint reference ***.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)