1 reviews | Active since Apr 2017
Worst Service
<p>I am so tired with FNB. For the past 2 weeks . FNB debited the loan amount which was in areas without any arrangements in place.</p> <p> </p> <p>I called FNB in March and I made arrangements with the amount in arreas I requested FNB to listen to recordings and call me back. The incident happened 2 weeks back</p> <p> </p> <p>I have spent more than r300 airtime being transfered to one consulted.</p> <p>Yesterday I recieved feedback that someone from management will call me. I am still waiting.</p> <p> </p> <p>Customer sevice is 0 especially in collections department</p>
Good day Ms. Pumieminaj
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Pumieminaj
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***