1 reviews | Active since Mar 2009
Worst Service
<p>I have had the worst experience in opening a business acc with this bank. After a personal friend at the bank stepped in, we got it sorted otherwise we would never get it sorted -banks Fault, but no excuse is forthcoming. Now after 3 weeks I still dont have the card for the acc, never asked for it to be courierd as I do not hold an office to wait for them. Now that I complain again they want me to pay for a replacement card!!!</p> <p>I have opened another business acc but will now close it -not send Fica docs as I have lost faith in this bank I have personally banked with them for as long a they exist but have my doubts now and might have to look for other bank.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
