Worst Service !!!

Good day,<br> <br> I went to the Parow branch to apply for a personal loan. I received a quote amount of how much I qualify for I said I will think about it. <br> <br> On the 25/02/2016 I went back to the branch and then app**** for the personal loan. The lady that assisted me said I would receive an sms for final approval and the money would then be paid into my account. The next day when I saw of my mini statement I sawnot even half the money I app**** for was paid into my account. This was not what I signed for. <br> <br> When I got the bank only to find out that a consilidation loan was done without my consent. The rest of the money then paid into my account. The first consultant who assisted said no its the second one that helped me. She then passed the blame to the first one. <br> <br> I then spoke to the manager of the branch who assured they will have this sorted and give me a call back and Im still waiting...<br> <br> I want everything cancelled as this is not what I requested.<br> <br> Can somebody give me a call and let me know whats happening. <br> <br> Regards<br> <br> Wayne Williams