worst service

I have had an fnb personal loan for 4 years. In that period I have never missed a payment. 2 weeks ago I contacted the loans department to inform them that my salary will be paid on the last day of the month and I need to change the debit date. <br> <br> I was told that I'm notifying them too late. I will have to wait until the debit goes through and then I have to call them to change the date. <br> <br> This morning I called to do so and was informed that because I do not conduct my account properly. (First ever payment missed on debit order and it was paid on 29 oct) I now have to prove that my salary is only being paid on the last day.<br> <br> Excuse me? In 4 years no payments missed. I tried to change the debit order in time they didn't allow me to. Now I have to prove that my salary will only be paid at month end? I want the debit order date changed to the first. If it's not changed the debit order will remain unpaid on the 25th of every month. <br> <br> I found the consultant I spoke to this morning rude. <br> <br> Change the debit order date without inconveniencing me. I pay you to provide a service. Provide it.